Welcome to the Alpha Windows Customer Support page. Here, you’ll find answers to commonly asked questions, useful tips and expert guidance on how to look after your products.

Replacement Glass: GGF Rules

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Trouble Shooting: Condensation

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Frequently Asked Questions (FAQs)

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During COVID-19 Lockdown

Due to a series of strict measures introduced by the government to help fight the

Coronavirus outbreak Alpha Windows showroom is temporarily closed

to our customers. However, please keep a close eye on our website

and / or Facebook page as this is subject to change.

 

We would like to reassure those that already have a contract in place with us and are

awaiting an installation, that we are still able to work in our customers homes

whilst adhering to Covid-19 protocol.

 

As always, we are continuing to process any quotes & orders, so please do not

hesitate to call us on 0118 3766 800 or email office@alphawindows.co.uk and we

will get back to you as soon as we can. If you are able to provide us with any

measurements or photos of your property with your enquiry that would

be much appreciated, however this is not essential and we may be able

to send a member of the team without coming into your home

(please note that this is dependent upon the enquiry).

 

In the meantime we hope you are all staying safe and wish you all the best during this time.